Cyberdyme has provided the highest level of service and sales to our appreciative and loyal customers for many years. We have stood behind our guarantees by offering discounts to our customers based on measurable and agreed upon goals allowing them to conduct business without the worry of system failures or service interruptions. Through our diverse experience supporting businesses in industries from Travel to Mechanical and Software Engineering, we have gained a valuable sense of the specific business needs of particular customers as well as those needs that are common to all businesses.
Cyberdyme has come to be a valuable technology partner to many businesses throughout the Greater Toronto Area.
Managed Services
Managed Services is a term used to describe a new model of IT management. What differentiates Managed Services from traditional IT support is that the responsibility – and risk associated with – managing your IT systems shifts to the Managed Services Provider.
Traditionally, your IT support company worked a lot like a plumber – you called them when something was broken. They then sent somebody to look at the problem. He or she would troubleshoot the problem and send you a bill afterwards for the time spent resolving the issue. The emphasis is on reacting to problems that have already occurred. The IT support provider’s service is judged by how quickly they can attend to a problem – but by the time you are aware of a problem, it’s already too late. Data is lost, downtime is incurred, productivity is reduced, etc.